Do you offer free shipping?

Unparalleled comfort: this turtleneck offers a loose, relaxed fit that wraps you in comfort. The oversized design creates a casual look and makes this knitted sweater ideal for cosy evenings at home or casual days outdoors.
Fine stitched details: knitted sweater is decorated with fine stitched details that add a touch of elegance to the design. These subtle details give the knitted sweater a unique character and make it an elegant choice for any occasion.
Versatile style: the design of this oversized turtleneck makes it versatile enough to be worn with a variety of outfits. Wear it with your favorite jeans for a casual look or pair it with a skirt for a more elegant look.

Yes, we offer free premium shipping because we value you as a customer and want to provide you with the best service.

Can I return the item(s) if I don’t like them?

Yes, you can return your order within 30 days of receiving it.

How can I track my order?

You can track your order by entering the tracking number you received from us on the "FOLLOW YOUR ORDER" page. Once you’ve entered the number and clicked "TRACK," you will see the status of your order.

What payment methods do you accept?

You can pay safely and securely with the following payment methods: PayPal, Credit Card, Visa, Mastercard, American Express, Apple Pay, Google Pay, Maestro, and Shop Pay.

Will I receive a confirmation email after placing an order?

Yes, once you've placed your order, a confirmation will be sent to your email inbox. If you don’t see it, feel free to reach out to our customer service team, we’re happy to help you right away. Email: support@nelsonandcarter.com